Riverdale Immigrant Women's Center

Programs, Services and Initiatives

The following links will take you to descriptions of each of RIWC’s core programs, services and initiatives. Although they are listed as separate services, RIWC follows an integrated model of service where each of its service and program components overlap. For example, although job search workshops are listed under Settlement and Integration Programs, they can be accessed by clients in other programs as well.

Settlement and Integration Programs
Violence Against Women and Children Program
Language Training
- Language Instruction for
  Newcomers to Canada (LINC)

- Enhanced Language Training
  (ELT) for Internationally Trained
  Teachers

Youth Empowerment Action!
Community Economic Development
Pre Employment Development Program
Volunteer Program
Policy Initiatives


Settlement and Integration Programs

Through the Newcomer Settlement Program (NSP) and the Immigrant Settlement and Adaptation Program (ISAP), RIWC offers settlement support that addresses the psycho-social needs and systemic barriers that affect the lives of immigrant and refugee women and their families during the settlement process.

ISAP Services include: needs assessment, referrals to community services, information & orientation sessions, solution-focused counselling, community service bridging and employment services.

Newcomers eligible for ISAP services are:


NSP Settlement services include: assessment, referral, information/orientation, general settlement assistance and employment services.

Newcomers eligible for NSP Services are:

For information please call 416-465-6021 or email riwc@bellnet.ca


Violence Against Women and Children

The Violence Against Women and Children (VAW) program assists women and children victimized by violence by providing the emotional and practical support needed to lead a life free of abuse. The objective of the program is to increase the safety of South Asian and Chinese speaking women and their children who are fleeing violent relationships and ensure that their lives are not further endangered.

Clients who are eligible for VAW services include all women who identify themselves or identified as having been physically, sexually or emotionally abused by her partner or significant other.

Services offered through the VAW program include:

For information please call 416-465-6021 or email riwc@bellnet.ca

Language Training

RIWC believes in learning as empowerment. Because education is a liberating process, we encourage our clients to analyze the reality of their circumstances, become more aware of the constraints on their lives, build on their existing skills and experience as adults, and take action to transform their lives. This approach is incorporated into both our language and training programs.

Language Instruction for Newcomers to Canada (LINC)

The LINC program at RIWC provides basic language training from levels literacy and levels 1 to 7 (beginner to advanced) including computer based language training, transportation support and on-site child minding.

Newcomers eligible for LINC are:


Eligible newcomers must first contact YMCA A-LINC to set up an appointment for an English assessment test before registering in LINC classes at RIWC. To make an appointment, please contact the YMCA assessment centre at 416-925-5462.

Enhanced Language Training (ELT) for Internationally Trained Teachers (ITTs)

Launched in 2004, the Enhanced Language Training Program for Internationally Trained Teachers provided higher level language training integrated with RIWC’s core settlement services. The classes cover Canadian Language Benchmarks 6 through 9. Incorporated into the language training is a settlement/orientation component, employment preparation and focused, sector specific information sessions. The program addresses skill and language building, individual and systemic barriers as well as policy change by engaging the teachers themselves in the process of change using a participatory methodology creating an empowering and transformative experience.

Milestones achieved include: Established a multi-organizational Advisory Committee to discuss the certification and employment barriers faced by Internationally Trained Teachers; Completed an environmental scan of all bridging programs for ITT’s; Developed an education sector specific CLB assessment tool; developed a 520 page curricula for Internationally Trained Teachers.

Newcomers eligible for ELT programs are:


For information about our language training programs please contact us at 416-465-6021 or email riwc@bellnet.ca

Pre Employment Development (PED)

The Pre Employment Development program is a 9-week course that offers basic skills training and pre employment counseling for Ontario Works clients to assist them in accessing other programs, social support or employment.

Services offered through the PED program include:

Clients eligible for PED courses are:
Unemployed newcomers who are Ontario Works participants.

Eligible newcomers must first contact their Ontario Works case worker to set up an appointment and obtain a referral form before registering in the PED course at RIWC. Please call (416) 465 – 6021 for upcoming start dates.

Youth Empowerment Action!

Youth Employment Action (YEA), the Muslim youth project, is the RIWC’s focused response to the effects of the 9/11 crisis on young Muslims. The compelling voices of our clients and other community groups made us aware of the increasing marginalization of the Muslim community and the especially adverse effect on the identities of young Muslim women. The YEA program aims to identify Young Muslim men and women and support them in creating the necessary tools to express their ideas and concerns and find effective strategies to resolve their issues.

The youth program has become an effective platform for outreaching to other agencies and groups. We have developed leadership development training modules for young women to learn skills to articulate their needs from their unique vantage point and to teach youth how to find ways to constructively respond to community concerns. By providing youth with the tools to identify and meet their communities' needs, YEA has given us the unique opportunity to reduce the negative impact of marginalization. YEA is a youth program vital to the community that needs to ensure that these girls are not falling through the cracks, spaces overlooked in gaps to essential services.

Projects of the YEA! program include:



Community Economic Development (CED)

RIWC’s Community Economic Development (CED) initiatives promote economic self-sufficiency by building upon the assets and existing skills of community women and youth. Through these initiatives, marginalized women and youth can gain practical work experience and learn to translate their existing skills into marketable assets in the labour market.

The Global Pantry was initiated in the fall of 1995. Through this initiative immigrant women apply their skills in food preparation, budgeting, and marketing in a food catering enterprise.

The Riverdale Natural Health Practice is a complementary health CED model aiming to provide an environment where immigrant women, their families and the broader community will have access to appropriate, affordable and culturally relevant health care services such as acupuncture, ayurveda, homeopathy, massage, naturopathy and shiatsu.

RIWC’s ‘ITTs in School’ is an innovative project that aims to provide internationally trained eachers with Canadian work experience, a step toward permanent employment in education and related careers. At the same time it will assist immigrant children integrate into the Canadian school system. This project was formally launched in March 2007 and has been piloted through 6 TDSB schools in the East Toronto area.

Other CED initiatives that RIWC have incubated in the past include:

• Copy Chai (1996)
• Complementary Medicine (1996)
• Community Economic Development Resource Directory (1998)
• Raj Palta (1999)

For more information regarding Community Economic Development projects, please call (416) 465-6021 or email riwc@bellnet.ca.

Volunteer Program

The majority of our volunteers are newcomers to Canada who feel that RIWC can provide them with a sense of community as well as with the opportunity to enhance their employability skills. Through their placement in our agency, our volunteers and placement students gain experience, opportunities and training in the following areas:

• Cross cultural training and Canadian labor market experience
• Reception, assessment and referral
• Research and administrative skills
• Community outreach and networking opportunities
• Counselling and advocacy skills
• Greater understanding of the dynamics and role of a community based organization

In addition to our newcomer volunteers, RIWC is a destination for many students from local colleges and universities to do placements in the areas of wife assault counselling, community outreach and settlement work.

If you are interested in becoming a volunteer at RIWC, please click on the link below to download the Volunteer/Student Placement application form. Please submit a completed application form along with a copy of your resume by mail, email or fax.
Volunteer Form - Word

Policy Initiatives

RIWC is committed to promoting racial and gender equality at the policy level. Our current policy initiatives are focused in the following areas:

Feminist Alliance for International Action - FAFIA
As a member of FAFIA, an umbrella organization comprised of women’s organizations, RIWC is involved in lobbying for policy initiatives at levels from the international to the local. Participation with FAFIA adds a wealth of domestic and international knowledge and experience for RIWC to integrate into its programs and services and strengthens our commitment to combating violence against women and seeking women’s equality.

Canadian Research Institute for the Advancement of Women - CRIAW
CRIAW is a research institute which provides tools to facilitate organizations taking action to advance social justice and equality for all women. RIWC has been working with CRIAW to promote an intersectional analysis of women’s equality.

Status of Women Canada
In working collaboration with Status of Women Canada, RIWC has participated in external committees and consultations on their Gender Equality Strategy to ensure the collection of gender disaggregated data at the Municipal level.

National Network for the Environment and Women’s Health
The National Network on Environment and Women’s Health is a Centre of Excellence committed to producing knowledge of the social, economic and physical environments that effect women’s health in order to facilitate policy change that will improve the lives of all Canadian women.
RIWC worked with NNEWH to prepare a paper on racialised and immigrant women in cities.

Toronto Women’s City Alliance – TWCA
Toronto Women’s City Alliance has been committed to organizing to end the growing silence and invisibility of girls' and women's voices and issues on the political agenda in the city of Toronto. RIWC was a part of the steering committee involved in bringing gender equality issues to the attention of the city government.

World Urban Forum – WUF
In partnership with Women and Cities International, RIWC participated in a panel discussion on governance and gender mainstreaming to identify tools, strategies and action by diverse women’s groups in integrating a women’s equality agenda within the city of Toronto.

Health, Equity and Diversity Conference
In collaboration with 25 organizations across the city of Toronto, RIWC participated by presenting a paper on the elimination of the three-month waiting time for heath cards for immigrants as well as facilitating group sessions by our Board members.

Barriers to access for foreign-trained teachers
In 2005, an advisory committee comprising representatives from a number of stakeholders in the education sector and several internationally trained teachers was formed. This committee worked collaboratively to identify and overcome systemic barriers to access the public education system for internationally trained professionals. A report was generated and distributed both regionally and nationally to bring to light the barriers encountered by internationally trained teachers in the labour market.

International Women & Health Meeting (IWHM)
RIWC co-chaired (and was a trustee of) the 9th International Women and Health Meeting (IWHM) at York University that brought together 450 participants from 62 countries. RIWC actively worked with global and national coalitions to develop a women’s health agenda based on equity and social justice from the ground up.

Following the success of the 9th IWHM, RIWC was invited to be a member of the international advisory committee for the 10th IWHM. RIWC initiated a process for a Canada-wide rapid electronic needs assessment of diverse Canadian women’s health priorities and their involvement in women’s health campaigns and networks nationally and internationally.

Beijing + 10
In March 2005, RIWC was selected as part of the NGO delegation to participate in the review of the implementation of the Beijing Platform for Action and the outcome documents of the 23rd special session of the General Assembly (BFA) entitled “Women 2000 Gender Equality, Development and Peace for the Twenty-first Century.” The meeting provided international NGOs with a forum to review the implementation of the BFA and identify challenges and forward-looking strategies for the advancement and empowerment of women and girls.

A Tribute to Grassroots Organizing
In 2005, RIWC also worked with the Canadian Research Institute for the Advancement of Women to put together a publication as a tribute in recognition and celebration of the efforts of grassroots women organizers who attended the 9th International Women and Health Meeting and who continue to work in the areas of gender equality and health around the world. The book was published in English, French and Spanish and has been distributed to community groups locally, nationally and internationally.

Canadian Committee on UN reform
As part of the Canadian Committee on UN reform whose objective was to inform and engage women’s groups and equality-seeking organizations in Canada and internationally to create new gender architecture at the United Nations, RIWC supported the call by Stephen Lewis and women’s groups from around the world to establish a fully resourced women’s agency at the UN that will gender mainstream and introduce gender budgeting in all UN programs and departments, both in the operation and policy arenas.

Please also see ‘Research and Resources’ section for more information regarding resources and reports developed through our past policy and research efforts.